Shoba Ranganathan is the Chief Quality and Patient Safety Officer for the Canadian Forces Health Services (CFHS) within the Department of National Defence, and has been in this position since August 2011. She has spent the majority of her career working with and for DND, first starting as a healthcare placement coordinator with the health services support contract and then joining the Public Service in 2006 as the Quality Improvement (QI) Manager in Greenwood, Nova Scotia and then in Kingston, Ontario. She completed her Masters in Science in Anatomy and Cell Biology from Queen’s University and then completed her Masters in Health Services Administration from Dalhousie University in 2003. With a keen interest within quality and patient safety, Shoba completed a Master of Laws at Queen’s specializing in Health Law in 2012. Her project compared the national regulatory structure of flight safety in Canada and determined if a national patient safety framework could find similar successes.
Patient Safety Education Program-Canada Master Facilitator, TeamSTEPPS Master Trainer, EXTRA Fellow, Certified Health Executive
Extensive experience providing education and training in the areas of quality improvement and patient safety. Official courses: HQRS-844: Law, Risk, and Healthcare