Pozzobon, RN, MScHQ, CHE | Health Quality Programs

Laura Pozzobon, RN, MScHQ, CHE

Position(s)

Course Lecturer

Contact Info

Not accepting students for supervision.

Laura Pozzobon (she/her) is a Registered Nurse, Certified Health Executive, and PhD student in Health Quality at Queen's University. Her career has been defined by a commitment to advancing safe, equitable, and patient-partnered care. She is the Director of Quality, Safety & Patient Experience at Women's College Hospital (WCH), where she leads system-level initiatives that improve care delivery, reduce avoidable harm, and strengthen patient and family engagement. Her research focuses on patient engagement in patient safety and leadership in patient safety and quality improvement, with her PhD work examining patient involvement in measuring medication safety at local, national, and global levels.

Laura is dedicated to preparing health professionals with practical, relevant knowledge by bringing research into the classroom in ways that are both applicable and understandable. She also focuses on developing the collaborative skills needed for today’s complex healthcare environment. Her teaching approach encourages reflection, problem-solving, application, and collaborative dialogue.

Academic & professional appointments:

OPDES Health Sciences Resident, Queen’s University
Honorary Research Fellow, Cardiff University
Research Consultant, ISMP Canada
Course Co-Director, Institute of Health Policy, Management and Evaluation, University of Toronto
Adjunct Lecturer, University of Toronto Bloomberg Faculty of Nursing, University of Toronto
Co-chair, Improving Patient Safety Workstream, TAHSN & CQuIPS

Education:

BHSc, University of Ottawa
BNSc, Queen’s University
MScHQ, Queen’s University

Recent awards

Joyce Shack Memorial Bursary, Registered Nurses Foundation of Ontario (Mar 2025)
Leadership Award in Nursing Administration, Registered Nurses Association of Ontario (RNAO) (Jun 2024)
Partnership Capacity Building Fund (PCBF), Ontario SPOR SUPPORT Unit (OSSU) (Mar 2024)

Recent Publications available on ORCID: https://orcid.org/0000-0002-1321-8872

Team