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<div class="region region-breadcrumbs"> <div class="breadcrumb-content-inner"> <div class="gva-breadcrumb-content"> <div id="block-gavias-financial-breadcrumbs" class="text-dark block gva-block-breadcrumb hidden-xs block-system block-system-breadcrumb-block no-title"> <div class="container"> <div class="breadcrumb-content-main"> <h2 class="page-title hide">Team </h2> <div class="hidden-breadcrumb-links"> <div class="content block-content"> <div class="breadcrumb-links"> <div class="content-inner"> <nav class="breadcrumb " role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol> <li> <a href="/hqprograms/">Home</a> <span class=""> / </span> </li> <li> <a href="/hqprograms/node"></a> <span class=""> / </span> </li> <li> </li> <li> Russell </li> <li></li> </ol> </nav> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div role="main" class="main main-page"> <div class="clearfix"></div> <div 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class="team-info"> <div class="row"> <div class="col-lg-4 col-sm-12 col-xs-12"> <div class="team-image"> <img src="/hqprograms/sites/hqprograms/files/team/James%20Russells%20Portrait.png" alt=" James Russell"> </div> </div> <div class="col-lg-8 col-sm-12 col-xs-12"> <div class="team-contact"> <div class="heading">Position(s)</div> <div class="job"> <div class="field field--name-field-team-position field--type-string field--label-hidden field__item">Adjunct Lecturer - School of Nursing, Queen’s University | Director – Clinical Operations and Diagnostics, Quinte Health</div> </div> <div class="heading">Contact Info</div> <div class="content-inner"> <div class="field field--name-field-team-email field--type-email field--label-hidden field__item"><a href="mailto:james.russell@queensu.ca">james.russell@queensu.ca</a></div> </div> <div class="content-inner"></div> </div> </div> </div> </div> <hr> <div class="node__content clearfix"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p><strong>Biography</strong><br><br> James Russell is Director of Clinical Support Operations at Quinte Health, providing system-level leadership across Diagnostic Imaging, Laboratory Services, Cardiology and Patient Access across four acute care hospitals in Southeastern Ontario. His work focuses on improving health-system performance through the intersection of process improvement, operational management, data and systems thinking.<br><br> James has extensive experience leading multi-site healthcare transformation and quality improvement initiatives across both Canadian and U.S. health systems, with particular interests in patient flow, capacity management, operational excellence and the design of sustainable models of care. With a background in engineering, management and business, he is particularly interested in applying systems thinking and improvement science to the practical challenges of healthcare delivery, and in translating these approaches into sustainable improvements in access, flow and quality of care.<br><br> James holds a Bachelor of Engineering and Management from McMaster University and an MBA from the Simon Business School at the University of Rochester. He recently completed the Advanced Health Leadership Program at the Rotman School of Management, University of Toronto. <br><br> <strong>Teaching</strong><br><br> He is part of the teaching team for HQRS 841: Process Improvement in Healthcare in Queen's University's Master of Health Quality program.<br><br> </p> </div> </div> </div> </article> <!-- End Display article for detail page --> </div> </div> </div> </div> </div> </div> <!-- Sidebar Left --> <!-- End Sidebar Left --> <!-- Sidebar Right --> <!-- End Sidebar Right --> </div> </div> </div> </div> </div> </div> <footer id="footer" class="footer"> <div class="footer-inner"> <div class="footer-center"> <div class="container"> <div class="row"> <div class="footer-first col-lg-3 col-md-3 col-sm-12 col-xs-12 column"> <div class="region region-footer-first"> <div id="block-queensfooterlogo-2" class="block block-block-content block-block-contentf665d6b6-d3bf-4022-bc0c-d81efa4c3c55 no-title"> <div class="content block-content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><section id="qu_footer_branding"></section></div> </div> </div> </div> </div> <div class="footer-second col-lg-9 col-md-9 col-sm-12 col-xs-12 column"> <div class="region region-footer-second"> <div id="block-linkfooter" class="hidden-xs hidden-sm block block-block-content block-block-contente03afdfc-b255-481b-9605-5a0e153ccacf no-title"> <div class="content block-content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><section id="qhs_schools"></section></div> </div> </div> </div> </div> <div class="footer-third col-lg-12 col-md-12 col-sm-12 col-xs-12 column"> <div class="region region-footer-third"> <div id="block-contactinfomschq" class="block block-block-content block-block-contentfc5b443f-0626-414c-bca6-320b99b79ec2 no-title"> <div class="content block-content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><section id="site_contact_social"> <section> <p class="title">Contact Us</p> <ul class="contact"> <li> <a href="/hqprograms/contact-us"><i class="fas fa-home"></i>Health Quality Programs</a> </li> <li><i class="fas fa-phone"></i>613.533.6000 ext. 75370</li> <li> <a href="mailto:HQPrograms@queensu.ca"><i class="fas fa-envelope"></i>HQPrograms@queensu.ca</a> </li> </ul> </section> <section> <p class="title">Follow Us</p> <ul class="social"> <li> <a href="https://twitter.com/QueensuHQ" target="_blank"><i class="fa fa-twitter"></i></a> </li> <li> <a href="https://www.facebook.com/QueensuHQ/" target="_blank"><i class="fa fa-facebook-square"></i></a> </li> <li> <a href="https://www.linkedin.com/company/health-quality-programs-queen-s-university" target="_blank"><i class="fa fa-linkedin-square"></i></a> </li> </ul> </section> </section></div> </div> </div> </div> </div> <div class="footer-four col-lg-12 col-md-12 col-sm-12 col-xs-12 column"> <div class="region region-footer-four"> <div id="block-partnerhospitals" class="block block-block-content block-block-content2122d477-23d8-4892-a1e9-fcfc1ac2f99a no-title"> <div class="content block-content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><section id="qhs_hospitals"></section></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="copyright"> <div class="container"> <div class="copyright-inner"> <div class="region region-copyright"> <div id="block-gavias-financial-copyright" class="block block-block-content block-block-content6a74724d-d485-4216-a560-962e52758fde no-title"> <div class="content block-content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><section id="qhs_copyright"></section></div> </div> </div> </div> </div> </div> </div> </footer> </div> <script src="/hqprograms/hqprograms/sites/hqprograms/files/js/js_wK-cgAPN4vdANQgtB_GPM-tzXeUoG4zkgB_wruJmMtc.js?scope=footer&delta=0&language=en&theme=gavias_financial&include=eJxtjUEOgzAMBD8EyZOQSZwoxdjINlX5fTk0oqI97qxmN4lizLpvQAF2lyTrRug44IpakdMxAaG6xTsY8OXUeOn2Jw4Vng1smknSMu-NMmr8wwKYoVsoKuzIuXulMXBqQLGSzECj-XHu1t_-YWMRcdReGbVzmOC4Hr_Q_fANpKNjMg"></script> <script src="https://www.queensu.ca/resources/emergencyalerts-v2/emergencyalerts.js" type="module" defer=""></script> <script src="/hqprograms/hqprograms/sites/hqprograms/files/js/js_dBSMZu8BHalEqi_itEsHGRCNKrzGKUJmazZ8jaGQbek.js?scope=footer&delta=2&language=en&theme=gavias_financial&include=eJxtjUEOgzAMBD8EyZOQSZwoxdjINlX5fTk0oqI97qxmN4lizLpvQAF2lyTrRug44IpakdMxAaG6xTsY8OXUeOn2Jw4Vng1smknSMu-NMmr8wwKYoVsoKuzIuXulMXBqQLGSzECj-XHu1t_-YWMRcdReGbVzmOC4Hr_Q_fANpKNjMg"></script> </body> </html>